Although I agree that this is terrible notation (given the standard notational expectations), there is a subtle point to address here.
In my opinion points should not be deducted for writing interval this way if the student is able to explain the reasoning behind it.
This is one of those rare (in my opinion) situations where one may be justified in giving "clawback" points to a student who pushes back against being marked incorrect if they can clearly explain what their notation means. The following must be observed here:
- One is teaching in a cultural context where "partial credit" is a typical expectation.
- The problem was marked wrong for a nontrivial number of points. This depends on context - if it's a very minor part of a huge question one might overlook it completely.
- The student asks about why it was marked wrong.
- The instructor asks the student to explain the notation.
- The student clearly explains the notation as in the original question.
- The instructor then explains why this notation either should mean the empty set or would mean an oriented interval (see below, but then again oriented intervals aren't equal).
- The student shows understanding.
Oriented intervals? Sure, considered as a "path integral"/"vector line integral", $\int_{(2,3)}1\cdot dx=\int_2^3 1\, dx=1$ but $\int_{-(2,3)}1\cdot dx=\int_3^2 1\, dx=-1$, where I consider here $-(2,3)$ as a shorthand for "the interval as a curve, but parametrized to go in the opposite direction". (I think these are both standard notation in what used to be called "advanced calculus", see e.g. here.) The FTC/Stokes' Theorem is even true here, if one has an oriented boundary (well, and if one allows for a boundary of a non-closed interval, and ...). And the student might enjoy seeing a place where this notation could be used, while saying that for now we do not do so as it introduces unacceptable complexity.
Having said all that, I think there is an even more basic reason for not accepting this notation; there is already (unacceptable?) ambiguity in notation between the point $(2,3)\in \mathbb{R}^2$ and the interval $(2,3)$, and it is just increased by allowing this notation.